diff --git a/server/routes/media.ts b/server/routes/media.ts
index b83f9dd0..d7962825 100644
--- a/server/routes/media.ts
+++ b/server/routes/media.ts
@@ -315,12 +315,12 @@ mediaRoutes.get<{ id: string }, MediaWatchDataResponse>(
       if (media.ratingKey) {
         const watchStats = await tautulli.getMediaWatchStats(media.ratingKey);
         const watchUsers = await tautulli.getMediaWatchUsers(media.ratingKey);
+        const plexIds = watchUsers.map((u) => u.user_id);
+        if (!plexIds.length) plexIds.push(-1);
 
         const users = await userRepository
           .createQueryBuilder('user')
-          .where('user.plexId IN (:...plexIds)', {
-            plexIds: watchUsers.map((u) => u.user_id),
-          })
+          .where('user.plexId IN (:...plexIds)', { plexIds })
           .getMany();
 
         const playCount =
@@ -347,12 +347,12 @@ mediaRoutes.get<{ id: string }, MediaWatchDataResponse>(
         const watchUsers4k = await tautulli.getMediaWatchUsers(
           media.ratingKey4k
         );
+        const plexIds4k = watchUsers4k.map((u) => u.user_id);
+        if (!plexIds4k.length) plexIds4k.push(-1);
 
         const users = await userRepository
           .createQueryBuilder('user')
-          .where('user.plexId IN (:...plexIds)', {
-            plexIds: watchUsers4k.map((u) => u.user_id),
-          })
+          .where('user.plexId IN (:...plexIds)', { plexIds: plexIds4k })
           .getMany();
 
         const playCount =
diff --git a/server/routes/settings/index.ts b/server/routes/settings/index.ts
index 68353968..12b57465 100644
--- a/server/routes/settings/index.ts
+++ b/server/routes/settings/index.ts
@@ -494,13 +494,16 @@ settingsRoutes.get(
         thumb: string;
       }[] = [];
 
+      const plexIds = plexUsers.map((plexUser) => plexUser.id);
+      const plexEmails = plexUsers.map((plexUser) =>
+        plexUser.email.toLowerCase()
+      );
+      if (!plexIds.length) plexIds.push('-1');
+      if (!plexEmails.length) plexEmails.push('@');
+
       const existingUsers = await qb
-        .where('user.plexId IN (:...plexIds)', {
-          plexIds: plexUsers.map((plexUser) => plexUser.id),
-        })
-        .orWhere('user.email IN (:...plexEmails)', {
-          plexEmails: plexUsers.map((plexUser) => plexUser.email.toLowerCase()),
-        })
+        .where('user.plexId IN (:...plexIds)', { plexIds })
+        .orWhere('user.email IN (:...plexEmails)', { plexEmails })
         .getMany();
 
       await Promise.all(